Frequently asked questions:

If my child is unwell, how do I inform the school that he/she will not be attending school that day?

Contact us via the school app or send an email to, giving the reason for your child’s the absence. If you haven’t already done so, please download the MyEd app.  This will save you time in reporting your child’s absence.  The app also allows you to access your child’s timetable, sports portal and contact staff.

Pupil absences that have not been reported to the school will be followed up via messages in the MyEd app or emails. Please note that if your child is absent for the day, this must be reported preferably via the app or by email by 8.30am. Please specify precisely what is wrong with your child – a description of ‘unwell’ or ‘ill’ will not be authorised. If your child is ill for more than one day, this must be reported to the school each day of the absence.

If my child is having a problem with a particular subject or if I have a concern, what should I do?

Contact your child’s mentor via email. He/she will deal with it in the first instance, and keep you informed of the process and outcome.

How can I access my child’s Show My Homework?

Saint Cecilia’s ‘Show My Homework’ is a simple online homework calendar showing homework information, deadlines and attachments for pupils. If you have any queries regarding this system, please email 

Instructions – Logging into Show My Homework

SMHW for Android App

How can I arrange to see a particular teacher or obtain a number of my child’s teachers, when it is not a Parents’ Evening?

Contact your child’s mentor, giving the names of the teachers and the reason for wishing to see them. He/she will then arrange with you and them a mutually convenient date and time or a telephone conversation. More information regarding Parents’ Evenings. Email addresses of Curriculum Team Leaders and House Leaders are on the contact page of this website.

How do I ensure my child has money for lunch/snacks?

We are a cashless school so the preferred method of payment for catering, trips and events is via ParentPay. You need a password to login into ParentPay and you will be issued one just before your child starts in Year 7. Please contact the Finance team via or via 020 8780 1244 if you have any queries regarding the system.

When do you send school reports?

Reports are sent home three times a year – mentors distribute and they are sent home via your child. If you wish to obtain a copy of your child’s report, please contact or your child’s mentor.

How do I obtain permission for my child to attend a doctor’s or dentist’s appointment during school time?

We encourage parents to make appointments outside of school hours. However, if this is not possible, your child must bring a letter to Reception or send an email to the day before the appointment, stating the reason for the appointment, the date and time he or she needs to leave. In the interest of your child’s safety, please make it clear if he or she is to be collected or allowed to leave school alone for the appointment. Please ensure your child returns to school after the appointment. It is not acceptable for a child to miss a day of learning to attend a dentist appointment or something similar.

Time off school to attend a family funeral or other family events:

As a rule, requests during term time will be refused, unless the circumstances are exceptional. Any request must be made via email ( at least 2 weeks before the proposed absence, giving as much detail as possible including why the holiday cannot be taken during the school holiday time. Each request will be considered individually by the Leadership Team/Year Leader.

If permission for a holiday during school time has not been granted and your child is away from school, the absence will be marked as ‘unauthorised’.

If you have any concerns regarding your child’s attendance, please contact your child’s mentor or the school Reception.

How do I top up my child’s catering card so he/she can have lunch and pay for trips/events?

Please note that we are a cashless school. If you would like to top up your child’s catering card or pay for trips you can do so via ParentPay. Please ensure that payments for meals are made at least 24 hours in advance. If you have any problems with the system, please contact the Finance team on or via the main school number 020 8780 1244 from 8.00am until 3.30pm. You need a password to login into ParentPay – if you don’t have one, please contact the Finance team via

What if my child is late?

Your child will be marked “late” on the register if he or she is not in the classroom, ready for the school day, when the register starts.

If your child arrives late to school, (after 8.50am) he or she needs to report to Reception at the time of the arrival. This is of vital importance as he or she may not be accounted for in an event of a fire or emergency. As I am sure you understand, it is impractical for us to interrupt teaching to ensure a child has arrived after registration so, in order to avoid the unnecessary telephone call from school (as below), please ensure that your child follows this procedure.

If we have not heard from you by 9.30/10.00am, we will contact you, asking for information on the whereabouts of your child. If we leave a message, please telephone us back as soon as possible with this information. It is important for pupils to be on time for school as children who arrive late disrupt the learning of the whole classroom.

School App

We have a school app called ‘My Ed’. The app is an easy way for parents to access their timetable, latest news, make payments and much more.

You can download the app via the link:

Extra curricular clubs:

At Saint Cecilia’s, we are proud of the wide range of the extra-curricular clubs available to pupils. Children must make the most of the clubs on offer and we expect all pupils to attend at least two extra curricular activities per week. Clubs are run by current members of staff. A list of clubs which is updated every term is available on the school website. Year 7 pupils starting with us in September will receive a new list of clubs on the second week of the autumn term. There is normally a clubs’ fair for pupils in school on the first week of autumn term to give the children an opportunity to select what is available to them.

Sports fixtures

Saint Cecilia’s has a reputation for producing successful school teams in a wide range of sports including rugby, netball, and football. Representing the school is an honour and it is treasured by our pupils. Discipline, teamwork, rigour and competitive spirit are all key elements to us, along with the most important of them all, fun!

When a sports fixture is due to take place, parents/carers of pupils who have been selected for the match will receive a text informing them of the date, time and location of the fixture. If a pupil cannot attend a fixture he/she needs to inform the teacher in charge as soon as possible so a replacement can be found.

You can access all the sports fixtures via our sports portal.  

 More information here

Other useful information:

School Uniform

Stevenson’s, our school uniform supplier, has now set up facilities for parents and carers to order school uniform and sportswear directly from their website

The uniform consists of the following compulsory items:

There is one optional item:

Please note that pupils are not allowed to wear hoodies, including on the journey to and from school.

Please refer to our school uniform policy below for the compulsory PE kit:

School Uniform Policy

The Friends have a limited selection of second-hand school uniform available to purchase. If you would like to enquire if a specific item is available, please contact them via

Mobile Telephones and other electronic devices


Medication in school

If your child require the use of an Epi-pen or asthma pump, he or she must carry his or her own, but you should also provide the school with a spare of each item.  The items will be kept safely in the school but be easily accessible to any staff member in case of an emergency. You will need to complete a form which is available here.

Please note that the school does not have a stock of paracetamol so if your child has been prescribed paracetamol or any other medicine, he or she is welcome to bring it to Reception for safekeeping. Your child can then use it as and when needed.

School Reception

The School Reception is open from 8.00am – 3.30pm,  Monday – Friday during term time only.

The following replacement items can be purchased online (via ParentPay) – or via Reception – and collected from the Reception desk:

Lost property items are also dealt with the Reception desk.

Labelling School Uniform

Please ensure that all items of school uniform (including small items such as sports socks!) are clearly labelled with the pupil’s name. This will make it much easier for lost or misplaced items to be reunited with their owner!

Parents/carers contact details

It is really important for parents/carers to keep the school up-to-date with their contact details. This is particularly important in case of an emergency. Please send an email to in order to inform us of any changes.

Process of removing your child/children from Saint Cecilia’s Church of England School

Parents must inform the school in writing of their decision to remove their child/children from the school. Within the letter or email, parents must explain the following: ‘the reason/ reasons for removal’ and ‘the Name and address of new school’ (within England).

If the family is being relocated abroad, the school will need to know the following:


The school’s Behaviour Policy takes into account the legislation, as specified by The Department for Education, that provides for the detention of a pupil at the end of the school day with or without parental consent. As a result of this however, the school will still continue to provide notice for detentions that are longer than one hour.

Pupils might receive detention for a number of reasons – to complete Private Study or classwork, lateness, to engage in a discussion with a member of staff about unsatisfactory work or behaviour, or as a punishment for failure to co-operate or follow a member of staff’s reasonable instructions. By imposing the detention, the member of staff has every expectation that the punishment will resolve the problem.

Detentions are not given where there are long-term or persistent issues relating to poor work or behaviour, or where the sanction has been previously applied to little or no effect.

There are four levels of detention:

  1. Staff Detention (up to 30 minutes)
  2. Department and Year Detentions (up to 60 minutes)
  3. Leadership Team (LT) Detention (90 minutes)
  4. Extended Leadership Team detention – over two hours