Frequently asked questions:

If my child is unwell, how do I inform the school that he/she will not be attending school that day?

Telephone the school absence line on 020 8780 1244, contact us via the school app or send an email to, giving the reason for your child’s the absence.

If my child is having a problem with a particular subject or if I have a concern, what should I do?

Contact your child’s mentor via email. He/she will deal with it in the first instance, and keep you informed of the process and outcome. You can also write an email to with your concerns.

How can I arrange to see a particular teacher or obtain a number of my child’s teachers, when it is not a Parents’ Evening?

Contact your child’s mentor, giving the names of the teachers and the reason for wishing to see them. He/she will then arrange with you and them a mutually convenient date and time or a telephone conversation. More information regarding Parents’ Evenings. Email addresses of Curriculum Team Leaders and House Leaders are on the contact page of this website.

How do I obtain permission for my child to attend a doctor’s or dentist’s appointment during school time?

We encourage parents to make appointments outside of school hours. However, if this is not possible, your child should bring a letter to Reception or send an email to the day before the appointment, stating the reason for the appointment, the date and time he or she needs to leave. In the interests of your child’s safety, please make it clear if he or she is to be collected or allowed to leave school alone for the appointment. Please ensure your child returns to school after the appointment, if at all possible. It is not acceptable for a child to miss a day of learning to attend a dentist appointment or something similar.

How do I obtain permission for my child to have time off school to attend a family funeral or other such event?

As a rule, requests during term time will be refused, unless the circumstances are exceptional. Any request must be made on the Holiday Request form (available from Reception) at least 2 weeks before the proposed absence, giving as much detail as possible including why the holiday cannot be taken during the school holiday time. Each request will be considered individually by the Headteacher.

If permission for a holiday during school time has not been granted and your child is away from school, the absence will be marked as ‘unauthorised’.

If you have any concerns regarding your child’s attendance, please contact your child’s mentor or the school Reception.

How do I top up my child’s catering card so he/she can have lunch?

This facility is available on ParentPay. Please ensure that payments for meals are made at least 24 hours in advance. If you have any problems with the system, please contact Mrs Michaela Millar or Miss Kerrie Elliott on or via the main school number 020 8780 1244. You need a password to login into ParentPay – if you don’t have one, please contact the Mrs Millar and Miss Elliott.

What if my child is late?

Your child will be marked “late” on the register if he or she is not in the classroom, ready for the school day, when the register starts.

If your child arrives late to school, (after 8.50am) he or she needs to report to Reception at the time of the arrival. This is of vital importance as he or she may not be accounted for in an event of a fire or emergency. As I am sure you understand, it is impractical for us to interrupt teaching to ensure a child has arrived after registration so, in order to avoid the unnecessary telephone call from school (as below), please ensure that your child follows this procedure.

If we have not heard from you by 9.30/10.00am, we will contact you, asking for information on the whereabouts of your child. If we leave a message, please telephone us back as soon as possible with this information. It is important for pupils to be on time for school as children who arrive late disrupt the learning of the whole classroom.

Other useful information:

School Uniform

Stevenson’s, our school uniform supplier, has now set up facilities for parents and carers to order school uniform and sportswear directly from their website

New PE Kit Design

The uniform consists of the following compulsory items:

There is one optional item:

Please refer to our school uniform policy below for the compulsory PE kit:

School Uniform Policy

The Friends have a limited selection of second-hand school uniform available to purchase from Reception. If you would like to enquire if a specific item is available, please contact the school reception via email at or via the main school telephone 020 780 1244.

School App

We have a school app called ‘My Ed’. The app is an easy way for parents to access their timetable, latest news, make payments and much more.

You can download the app via the link:

Mobile Telephones

Pupils are allowed to bring their mobile telephones to school but must have them switched off whilst on the premises. Should a pupil be seen with a mobile phone on school premises, the phone will be confiscated. Parents will be asked to collect the phone during the school day but 24 hours notice will be required before collection of the phone.  On the first infringement of this policy the mobile phone will be confiscated by the teacher and taken to a secure place within the school office. Parent / carer will be informed by the pupil. The parent / carer will then make an appointment to collect the phone when mutually convenient but 24 hours notice will be required. For repeated offences parents and children will meet with a senior member of staff with regard to the use of mobile devices.

Medication in school

If your child require the use of an Epi-pen or asthma pump, he or she must carry his or her own, but you should also provide the school with a spare of each item.  The items will be kept safely in the school but be easily accessible to any staff member in case of an emergency. You will need to complete a form which is available here.

Please note that the school does not have a stock of paracetamol so if your child has been prescribed paracetamol or any other medicine, he or she is welcome to bring it to Reception for safekeeping. Your child can then use it as and when needed.

School Reception

The School Reception is open from 8:00am – 4:00pm,  Monday – Friday during term time.

The following replacement items can be purchased online (via ParentPay) – or via Reception – and collected from the Reception desk:

Lost property items are also dealt with the Reception desk.

In the event of an absolute emergency between 4.00pm and 6.00pm, a direct dial number has been made available at the  request of parents.  The number is answered by a member of the Premises Team who will either offer direct assistance or contact a member of the school’s Leadership Team if necessary.  The  emergency  number is 020 8780  6705. This number is for use in emergencies only and will be discontinued if parents/carers do not respect its status.

Labelling School Uniform

Please ensure that all items of school uniform (including small items such as sports socks!) are clearly labelled with the pupil’s name. This will make it much easier for lost or misplaced items to be reunited with their owner!

Parents/carers telephones and emails

It is really important for parents/carers to keep the school up-to-date with their contact details. This is particularly important in case of an emergency. Please send an email to in order to inform us of any changes.

Process of removing your child/children from Saint Cecilia’s Church of England School

Parents must inform the school in writing of their decision to remove their child/children from the school. Within the letter or email, parents must explain the following: ‘the reason/ reasons for removal’ and ‘the Name and address of new school’ (within England).

If the family is being relocated abroad, the school will need to know the following:


The school’s Behaviour Policy takes into account the legislation, as specified by The Department for Education, that provides for the detention of a pupil at the end of the school day with or without parental consent. As a result of this however, the school will still continue to provide notice for detentions that are longer than one hour.

Pupils might receive detention for a number of reasons – to complete Private Study or classwork, lateness, to engage in a discussion with a member of staff about unsatisfactory work or behaviour, or as a punishment for failure to co-operate or follow a member of staff’s reasonable instructions. By imposing the detention, the member of staff has every expectation that the punishment will resolve the problem.

Detentions are not given where there are long-term or persistent issues relating to poor work or behaviour, or where the sanction has been previously applied to little or no effect.

There are four levels of detention:

  1. Staff Detention (up to 30 minutes)
  2. Department and Year Detentions (up to 60 minutes)
  3. Leadership Team (LT) Detention (90 minutes)
  4. Extended Leadership Team detention – over two hours

Sports fixtures

Saint Cecilia’s has a reputation for producing successful school teams in a wide range of sports including rugby, netball, and football. Representing the school is an honour and it is treasured by our pupils. Discipline, teamwork, rigour and competitive spirit are all key elements to us, along with the most important of them all, fun!

When a sports fixture is due to take place, parents/carers of pupils who have been selected for the match will receive a text informing them of the date, time and location of the fixture. If a pupil cannot attend a fixture he/she needs to inform the teacher in charge as soon as possible so a replacement can be found.